Payments and Refunds
We require half of our fees to be paid before work begins. We will email you an invoice that you can pay online with a credit card. The balance is due when the work is completed. You are responsible as a client to pay for the service we agree to perform. We apply a 2% monthly late charge any invoice over 1 month old. We want you to be completely satisfied. However, if you have an issue with our services, please contact us. If we can't fix it, we'll be fair and refund your fees at our discretion.
Credit Card Information
We never see your credit card information or store it in our system. When you enter your credit card information in a form on our Website, the data is sent in an encrypted connection directly from your browser to our payment processor, where it is stored on their secure PCI-compliant servers. They provide us with the last 4 digits of the card number a "token" (made up of random characters) that identifies your account. We store the token in our system and use it when we need to have our payment processor charge your credit card.
Our leased servers are located in a state-of-the-art data center that is equipped with multiple layers of network security. They have hardware DDoS protection (Distributed Denial of Service attack) and are monitored 24/7/365 by system administrators to ensure reliable up-time and data security. All sensitive data is encrypted during transmission, including client-Website and employee-Website connections.
As a client, you authorize us to reasonably use photographs, videos, and audio recordings of you for promotional and educational purposes, in print, on our Website, and on social media. At any time, you may request that we not use this information. However, we do not share or sell your personal information with any outside parties without your permission. This includes your address, phone number, email address, personal health information, and credit card information.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. We've done our best to be accurate, but we don't provide any warranty or guarantee on the information offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Other Legal Stuff
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Washington. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.