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Policies

We treat our clients with fairness and respect. If you have any questions or concerns, please contact as at any time.

  • Payments and Refunds

    The balance of projects is due when the work is completed. To encourage prompt payment, I will add a 2% monthly late charge any unpaid amount over 1 month old. We want you to be completely satisfied. If you have an issue with our services, please contact us right away!

  • Credit Card Information

    I never see your credit card information or store it in my system. When you enter your credit card information in a form on my Website, the data is sent in an encrypted connection directly from your browser to my payment processor, where it is stored on their secure PCI-compliant servers. They provide me with the last 4 digits of the card number and a "token" (made up of random characters) that identifies your account. I store the token in our system and use it when I need to have our payment processor charge your credit card (e.g. monthly hosting payments or when you pay using your saved card).

  • Data Security

    My leased servers are located in a state-of-the-art data center that is equipped with multiple layers of network security. They are monitored 24/7/365 by system administrators to ensure reliable up-time and data security. All sensitive data is encrypted during transmission, including client-Website and employee-Website connections.

  • Privacy Policy

    Any personal information you enter on this Website (e.g. contact and payment info) is kept private. I do NOT give it to anyone else. As a client, you authorize me to reasonably use photographs, videos, and audio recordings of you for promotional and educational purposes, in print, on my Website, and on social media. At any time, you may request that I not use this information.

  • Liability Disclaimer

    Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. I've done our best to be accurate, but I don't provide any warranty or guarantee on the information offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Other Legal Stuff

    This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Washington. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Take the next step now

Schedule a phone call with me and tell me what you have in mind. I'll give you some options for how to get it done and exactly how much it will cost for me to do it. You'll come away with a plan for confidently moving forward and have a trusted member of your team to take care of you.

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